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Joe has always been a terrific broker. I have appreciated all his hard work and professionalism over the years. Every time I had any question, he went out of his way to respond promptly and get the information I needed. That is the kind of service that he should market, as it is, sadly, a rare commodity nowadays. Again, many thanks for everything, Joe!

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"Here is what I love about working with Joe:

• Responsive
• I didn’t need to become an insurance expert to buy insurance. I don’t know much about it, so personal help is important to me. Other insurance companies expect you to tell them what coverage you need; if you don’t know or don’t ask questions, you may not have adequate coverage. With Joe, the process was consultative. He asked questions, related them to my needs, and gave me guidelines on why I should choose a particular coverage.
• Joe understands being on a budget. If you are trying to stay within a budget, he will put in the time and come back with recommendations."

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"What I like about working with Joe and his team is the professionalism and the turn-around time on various requests. They get very creative with various insurance options, particularly with the unique investments I’m involved in. I need that."

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"Joseph Totah Insurance Services —- responsive, friendly, proactive, accommodating, trustworthy, diligent, follows through, communicative, a no worry insurance agent."

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"Thank you so much for your comprehensive response to my confusion! Your service is excellent and unusual in this day and age."

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"I have held an insurance brokerage license myself and my father is a retired insurance broker. I would not consider using the insurance services of anyone other than Joe Totah for both myself and for my clients. I am a San Francisco Realtor and I am always confident that Joe will provide quality coverage at the best possible price."

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"My account (broker relationship) was transferred to Joe from another company. Before the prior company even informed me I had been transferred, I had an issue that Joe immediately resolved. It seemed that within the next month, I had a years worth of issues from clients. Joe and his staff were able to address each of these much more quickly than had been my experience with my previous broker. I've never even met Joe or any of his staff, but I've had an excellent experience with them already. Anyone can sell insurance, in my mind its all about service, and with a whole 6 months of experience with them, Joe and his team are the best I've experienced in 30 years in the consulting business."

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"You really get the feeling that Joe is working for you when he’s your agent. I had to make a change to my policy last year and Joe was not only very easy to get a hold of, but he researched my needs and got back to me the very next day. It was taken care of faster than I expected. He also takes time to explain coverage to you so you never wonder whether you have too much or not enough. I had my mom sign up with him as well and she’s very happy with his services. He is completely dedicated to his job."

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"I have been using Joe for my personal and business insurance needs for the past 12 years. I have not had a better experience working with any agent, ever. Joe has been able to provide me with very prompt service at an extremely personal level. Any issues or changes I need to make with my policies are very quick and easy, and Joe always makes valuable suggestions that I sometimes overlook. I highly recommend Joe to anyone who has any insurance needs. In fact, the people I have passed Joe's name on to have been just as pleased as I have…. People have thanked me for turning them on to Joe."

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